Articles

Posted on December 3rd, 2016

Dr. Jonathon Everett Any time you make a hiring decision, it has the potential to have a major impact on your practice as a whole. Your new hire will be seeing patients and can help you boost your income, grow your practice, or even transition ...

Posted on May 1st, 2015

During the next several weeks, DOCS will be providing you with tips on how to interact and communicate with patients who have specific disabilities.  We recommend that you print each email and add this training to your regular staff meetings.&nb ...

Posted on January 2nd, 2015

Mental health disabilities are not as visible as many other types of disabilities.  you may not know that your patient has a mental health disability unless you are informed of it.  Examples of mental health disabilities include schizophrenia, ...

Posted on September 9th, 2014

Today’s dental patients are much more sophisticated about how much they know about dentistry and how they make decisions about their dental health. With dental offices popping up practically on every corner, it’s not the billboards, bells and ...

Posted on June 29th, 2014

~~Effective July 1, 2014, there is another new legislation that has a direct affect on dental offices. It is the Canadian Anti-Spam Legislation (CASL).  The CASL creates a new set of specific rules for email communications and marketing.  T ...

Posted on April 22nd, 2014

One of the biggest challenges that plagues most dental offices is downtime in the hygiene schedule.  Even now when there is increased access to contact patients through email, text messages, holes may still remain in the hygiene schedule.  ...

Posted on September 16th, 2013

Total Recalls Hygiene coordinators do not have an easy job. It's tough calling people and constantly facing the apathy of patients who don't value hygiene appointments, because after all, it's just a cleaning, it can wait! If you continue doing th ...

Posted on September 9th, 2013

A good manager helps people do their best.  But that’s hard to achieve if employees, for whatever reason, feel anxious in the workplace--more worried about surviving than thriving. Even at the best dental offices, you can’t eliminate unc ...

Posted on August 18th, 2013

Why is cash flow so important to dental offices?  You need to have money in the bank to pay the bills, including payroll.   Collecting the fees for the services that you have rendered must be done at the time of service.  Afte ...

Posted on August 16th, 2013

Is Committing Insurance Fraud Helping or Harming Your Patients Based on the calls that I receive from doctors , as well as analysis of my current and past client base, I have discovered that approximately 50% of dentists who have contacted me ...

Posted on August 12th, 2013

Dental hygienists have a strong relationship with your patients and although there is an abundance of hygienists who are looking for jobs, it is important that dentists don't take for granted the value of the patient- hygienist relationship.  ...

Posted on August 4th, 2013

Do you have an X-ray Safety Policy and Procedure in place?  I was recently asked if it is necessary to wear x-rays dosimeters.  The person who asked me the question was told that it is recommended but not mandatory to wear a dosimeter and t ...

Posted on July 21st, 2013

Do you need a Joint Health and Safety Committees (JHSCs) in your dental office?  The answer is that it depends on the number of employees that are in your office.   If you have 4 employees or less, you do not require a Health and S ...

Posted on July 18th, 2013

I am looking forward to speaking at the University of Mississippi Medical Centre.  The subject is Leap Off Your Business Plateau and Soar to New Heights - A Three Step Approach to Grow Your Dental Practice in a Challenging Economy. ...

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