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Learn how to grow your practice

At DOCS we equip you with the tools and training you need to take your practice to the next level. Participants may work at their own pace at a time that is most convenient to them. Each session is a 2-hour instructor lead session through Go to Training. Course material will be sent to the participants by courier and will include a USB key that contains all documents and forms discussed during the course. These forms may be easily customize for your office.


Dental Treatment Co-ordinator - 10 Online Sessions

This course has been designed for dental assistants, receptionists or auxiliary staff members as tools to present the best possible treatment options to their patients.

  • Roles and Responsibilities of a Treatment Co-ordinator
  • Tools and Job Aids, Treatment Planning Sheets, Coding and Sequencing of Appointments
  • How to Perform a Case Presentation and Improve Case Acceptance 
  • Understanding the Psychology of Patient Motivation and Your Communication Style
  • Effective Case Presentations — Make Effective Financial Arrangements
  • Overcome Prejudgments and Break Free of the Insurance Trap
  • Close the Sale with Confirmed Appointments and A Financial Commitment

    Tuition Fee :  $1365.00

    Inc. tax, shipping & handling

Dental Practice Manager - 12 Online Sessions

 ***Now Includes Occupational Health and Safety Standards for Dental Offices****

This program will assist Dentists and Dental Practice Managers to achieve standards of operational effectiveness and professional excellence by understanding the principles of business management.

  • Marketing and Advertising in Dentistry — Principles of Customer Service in Dentistry
  • Human Resources Management — Hiring for Success and Keeping the Good Ones
  • Financial Analysis — Daily Operating Policies & Protocols — Budgets
  • Business Office Effectiveness — Essentials for Practice Management
  • Health and Safety Policies & Procedures for Dental Offices

   Tuition Fee :  $2265.00

   Inc. tax, shipping & handling

Dental Receptionist - 16 Online Sessions

This 16-week program will take employees who do not have a dental background and teach them all of the basics of working on the front line of busy dental offices.

  • Effective Patient Communication Skills
  • Records Management
  • Tooth Identification and Numbering Systems
  • Oral Structures and Facial Anatomy Telephone Skills
  • Financial Controls — How to Manage the Accounts Receivable
  • Written Communications — The Write Stuff
  • Preventive Dentistry and Oral Pathology
  • Continuing Care Systems
  • Effective Appointment Scheduling
  • Lingual Lingo – Translating Dental Terms to Common Language
  • Everything you need to know about Dental Insurance

   Tuition Fee :  $1776.00

   Inc. tax, shipping & handling


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